Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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826 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Send Flowers (sendflowers.com) has 826 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
826 approved reviews, newest moderated first
I placed my first order and delivered incomplete, overpriced and charge me extra for delivery, flowers were also not fresh. Stay away from this website. But only $10 out of $82 of Refund issue right away to cover their mistake
By nazia W.
Flowers not delivered. I purchased flower for my friend after medical operation on 15th Sept, and it was supposed to be delivered on 17th Sept. Flowers not even delivered on 18th September No reply from the support team, no refund. Wasted money. DO NOT USE!!!!
By customer
I ordered 70 dollars worth for a premium bouquet bc it wouldn’t let me place the order to my area code without spending a minimum of 59.99. They arrived miniature and don’t even resemble the picture on the website.
By Antonia C.
Sendflowers.com...what a scam!!! I'm so disappointed that I used your service for my family's funeral. What was sent looked nothing like the picture and for the amount that I paid, the quality is appalling. Your company should be ashamed of ruining my special celebration of my loved one! Plus I never received confirmation that they were delivered! Absolutely despicable!
By Julie R.
Leaving my experience as I read reviews after I placed an order and was a bit concerned on how things would pan out. My recipient got her flowers on time and loved them. Everything went perfectly.
By Danna K.
I ordered flowers 5 days ago. After multiple calls, I was finally given a full refund today and was told the flowers would be delivered today. Two hours later I get an email that they are deleted again for 4 more days!!! What???? This is for a family member that just suffered a stroke. I do not recommend this company at all. In fact they should just shut this company down.
By Mari M.
I am absolutely delicate with the flower.This arrangement was exquisite and flowers was fresh and fragrance
By Sheeza S.
BUYER BEWARE - DO NOT SHOP SENDFLOWERS.COM. Horrible service. I purchased the biggest bouquet of birthday balloons they had to offer and paid extra for them to be delivered the same day. They did not deliver. Despite me calling customer service twice, not located in the US, advising they must be delivered the same day or would be of no value to me, I was told a message was sent to the local shop, that they would be delivered before 6 pm. At 6:30 pm I called back as still no delivery to be told the shop was already closed at 5 pm and without explanation, the best they could offer me is delivery tomorrow with $10 off. I demanded a refund. This company does not care about their customers. I decided to ignore the many, many poor reviews and take a chance. Huge mistake and because it was so late, I could not purchase birthday balloons elsewhere. They should not be in business. Pay attention to the bad reviews and do not waste your time or money with this unreliable, disgusting company.
By Karen T.
