Nice people
Nice people. Fair rates. Close to my home. It’s all good.
By Dixon
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Nice people. Fair rates. Close to my home. It’s all good.
By Dixon
This place is nice and clean. No breakins,climate controlled. Nice staff. I been a customer maybe 7 years or more. Love this place. New manager is was kinder and knowledgeable than the old staff. I never really has a problem lucky me.
By Tina G.
Nice trustworthy place. Thank you
By Sondag, S.
Amazing customer service was able to get in and get the perfect storage unit for an amazing price! Highly recommended
By Aya, A.
Always available, neat and clean facilities make this a great place for storage.
By Jones, R.
Staff is personable and efficient.
By N. M.
Jackie was professional, answered all my questions, and helped me find the right unit for our family during a big move. The process was transparent and the facilities are clean and organized. Thank you!
By Bobby
Response from Self Storage 1· Oct 10, 2019
Thank you for choosing Self Storage 1, Bobby! We’re so happy to hear that Jackie did a great job finding a solution to your storage needs! Don’t hesitate to reach out if you need anything in the future!
A main drawback to this location is parking and sometimes it's difficult to get in your storage facility if it's been left for a while
By Liz