Continued to charge me after I…
Continued to charge me after I correctly ended my contract.
By Customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Continued to charge me after I correctly ended my contract.
By Customer
The storage is pretty nice, but my storage got automatically cancelled right after I took my lock with me. It would be nice if I can get a notice or a text before hand.
By Carrie L.
Great storage place !!!! Everyone is so nice and the place is clean!
By Alexandra
There is nothing not to like about this place. I only wish they had more locations in SF because they have great service, clean place, best security and their customer service is outstanding.
By Ronald D.
Great place to store your stuff, helpful staff.
By Gina T.
Staff is very helpful and polite
By HAROLD WOJCIEHOWSKI *.
Response from Self Storage 1· Oct 10, 2019
Thank you Harold for the 5-star review!! We appreciate you as our faithful customer.
The facility is clean and well organized, the staff is helpful and straightforward. I highly recommend!!!
By A.Q.
Staff is always helpful when answering my questions. Property is always clean and neat. There are plenty of carts available in the hallway and a huge parking lot to unload.
By Jason M.