Helpful employees
Helpful employees. Clean and safe employees. Prices fair. Convenient location.
By Georgia
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Helpful employees. Clean and safe employees. Prices fair. Convenient location.
By Georgia
The staff are friendly and helpful. The facility is clean, well lit and has just the right temperature: not too cold, not too warm
By Marisita
The manager Shounice is awesome!
By TINA
This place is amazing!!! The service, space and staff is off the charts!!!
By Paul
Always good at reminding me if that a payment is due. Clean & friendly staff.
By Lazaro
The manager and staff were always friendly, helpful and professional. The facility was always clean and well lit, always felt my storage was safe and secure.
By ROSE
Response from Self Storage 1· Oct 10, 2019
Thank you for leaving us a rating, Rose! We appreciate you taking the time to let us know about your experience. We are here to help so if you have any additional questions, don't hesitate to give us a call or stop by the office.
Major customer for 10 years. Never a problem. Kind and courteous staff always ready to help. You may find cheaper units elsewhere, but here you never have to worry about a thing, including proper climate cintrol.
By Steven
Since Greg has left the communication with the team is nonexistent and the rent has gone up!
By Craig