Still waiting for product it is backordered
Easy web site and ordering but 1 week in still no key blanks.
By Rick G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
228 reviews
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Securitylocksupply is listed under Home Improvements.
Securitylocksupply (securitylocksupply.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
228 approved reviews, newest moderated first
Easy web site and ordering but 1 week in still no key blanks.
By Rick G.
Ordered parts almost two weeks ago and they are in “awaiting shipment “ status without any communications on why delayed or when they are expected to be shipped! Very disappointed in the service received
By Bannon P.
Little slow on processing but overall good
By Gary T.
Ordered item around the 10 of the month. Paid 27.00 for item to be shipped. After a week of waiting called back, left a message. Did not return my call. Called them back on 18th was told item was not shipped due to out of stock. I was not informed until I made the inquiry. At least I should have been notified so I could spend less time awaiting on the item.
By CAROLYN J B.
Everything was as expected ordered on line shipping was as stated nothing about this experience was other than usual
By J S.
No problem, got what I ordered in a very timely manner. Thanks
By Jerry T.
I sent a pic to one of your techs of the lock it needed and I ordered the one he told me to but it was wrong i called to get a return flip for the right one I was told that we could reverse the one I had so we did problem is it will not lock with a key now
By Tim M.
Response from Securitylocksupply· Apr 11, 2023
Hello, Please give us a call so we can better assist you.
I ordered a lock over a week ago and paid for two day shipping. I urgently need this because the one at the entry of my house is broken. I have not heard anything after the purchase, no shipping, information, or tracking numbers, and no responses to queries about what’s going on. When will my lock arrive?
By Constantine L.