Your mortise lock installed…
Your mortise lock installed beautifully. Well constructed, sturdy etc The reason I can’t give it a 5 is your “instruction page”. If I hadn’t had friends who know how to install, I would have been up the creek.
By Dan B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
228 reviews
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Securitylocksupply is listed under Home Improvements.
Securitylocksupply (securitylocksupply.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Your mortise lock installed beautifully. Well constructed, sturdy etc The reason I can’t give it a 5 is your “instruction page”. If I hadn’t had friends who know how to install, I would have been up the creek.
By Dan B.
能够正確並且準時出貨
By HSIEN SHENG W.
I thought that Cristalia was very nice and helpful in getting me set up and helping me find the right products that I needed and everything that I have ordered has come very quickly
By Doug S.
Little slow on processing but overall good
By Gary T.
I could rate it higher, but holidays may be, I placed the order on December 22, and got my tracking only on December 28
By Batyr T.
We purchased 2 lock assemblies. One I can't tighten the inside knob as much as I would like and it still roll back on it's own. The other door the key got stuck, pulled the lock assembly back off and noticed there is a plate with 2 screws that were loose tightened them up and fixed the problem. All and all I'm very pleased with our purchase, product arrived in a timely manner and seems to be operating fine.
By James S.
Good product, nice replacement for original. Only issue was the latch bolt was set up for inward swinging door & I had ordered one for outward swinging. Not a big deal to change but I shouldn’t have to do that - especially when SLS is so specific when you order their parts.
By Dan B.
Everything eas fine except there was no email letting know when the package was shippen or may arrive. Found it on my front step. The lockset is fine it has not changed over the years,
By Lee C.