Neil was very helpful!
Neil is great, he helped to resolve some shipping issues of my package. highly recommended!
By Travis H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
330 reviews
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Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
330 approved reviews, newest moderated first
Neil is great, he helped to resolve some shipping issues of my package. highly recommended!
By Travis H.
Fast delivery, one box was done well with everything that needed protecting packed safely
By Naomi
Communication is great and products sent promptly. I think communication is very important.
By John K.
Their customer service is amazing. Have always fully resolved the very few issues I've had to my total satisfaction and in a very timely manner.
By Otto H.
The service is excellent and I am using it again this week. Deliver was prompt and all the required taxes paid. Wonderful service. Thanks Margaret Grech
By Rita
Excellent service. Now even with color photos of my goods as they are received, and also after repacking. Fast shipment option with DHL. Website easy to use. Onebox repacking service is performed very well, and is a real saver.
By Dave
We have been using comGateway for almost two years, doing over twenty shipments in that period, to Australia. I have found them to be excellent value for money when compared to other methods, always contactable, either by email, with quick response, or real time on line, within their hours. Friendly,and helpful with answers when you need answers. Packages are always well packed and they advise you when they have started their journey with either Fedex or DHL,Very impressed with comGate and they only keep getting better
By Graeme C.
Excellent service.
By Susan J.