Southern California EdisonReviews of sce.com

Wow, talk about PURE STUPIDITY!!!. So SCE does a PublicSafetyPowerOutage in an area due to high winds. The STUPIDITY is, this particular town had NO HIGH WIND and half the town is without power while the other half has power. Informing these morons of the FACTS one would think they would turn the power on for the rest of the city...no, not these imbeciles. Still without power because SCE is too arrogant to realize THEIR ERRORS!!!!

Started having electrical issues, (flashing lights, major voltage surges, tripped GFI's) about 2 months ago, and they kept getting worse. I noticed a tree limb laying across the incoming power lines of my neighbor, and my home. Called S.C.E. and explained the issues. Service tech came by later that day, said "nothing wrong with the power, must be a short in your attic somewhere". He removed the tree branch, but that did not help. Called my electrician, who checked all over the house, attic, electrical panel, etc. and found that the service cables from the power pole to the "Angel Head" had 4 splices that were all loose. He then called S.C.E. to have those cabels replaced, which they did the next day. No help, lights still flashing, voltage surges, etc. I then checked with my next door neighbor who told me he was having the same issues, even though they ALSO replaced the cables to his home. ONE DAY LATER.....MAJOR issues with power surges, tripped G.F.I.'s, and flashing lights! Noticed yet ANOTHER S.C.E. truck parked 2 doors down, and a tech was replacing that home's cables as well! I checked with that neighbor who told me he was having those same issues! Called S.C.E. once again and put in yet another service ticket. About an hour later, received a message from them stating "power has been restored". No mention of what the cause was, or if it would happen again..... What an experience, fortunately it was finally resolved

Xmas eve 2024, 8 pm now. Power is out since 8 am. Hundreds of dollars of seafood is going bed in frig. Minor kids and elders with medical needs at the house. No outage updates or reactions. They just turn the power off... Guessing it is some wind or fallen branch or some other repair somewhere, because there are no updates on their website. They kill the switch any way any time... Unskilled and uneducated workers and monopoly-minded corporate greedy management. And there is no way to contact them except the endless wait on the phone. Can't wait till we all electric here in South Cal... merry Xmas!

Just want to remind the public what a treacherous demonic company Southern California Edison is. They price gouge every one of their customers by increasing rates exponentially on business and residential customers. They turn off the power and prevent you from making money at your business and there is no compensation. They are handing out bills that usually are $750, now are $1485. Disgusting company with disgusting values. I hope Trump gets in office and sends a very clear message to utilities that not only hammer people with high unrealistic power bills, they charge them late fees because it is their mortgage or the power bill. They are scumbags at the highest level.

Impossible to reach a live person and they have been defrauding people charging late fees after receiving payments on time yet taking weeks to process them. You can't use their website because it causes the banks to red flag the payment at times and you end up with a returned payment.

Three days ago they put up signs on my residential street telling people not to park on the road. Then they arrived after 10 PM with large equipment shining flood lights into my windows mirror meters away from the front of my condo, running heavy equipment which sounded like large trucks with back up Warning systems, jackhammers, and screaming to each other in the street, then they entered my property and started wandering around my yard and poking around the powerlines between my house and the neighbors house without talking to me or asking my permission. It’s now 1230 at night and they’re still at it I made multiple phone calls and was that they are not obligated to follow the same light and sound pollution laws that the rest of society is expected to follow and that they are allowed to trespass on my property without asking my permission. I was unable to reach them directly for complaints because their offices are closed, but I guarantee they will hear from me tomorrow in detail as well as my leaving reviews and every public format I can think of. Their behavior is completely unacceptable and there is no excuse for it. This is obviously not emergency works since they posted the street signs three days ago, it’s bad business practice and horrible treatment to residential neighborhoods. This is the same company who is negligence the spark which created the thomas fire some number of years ago that directly or indirectly led to the death of more than a dozen people and burnt down part of two counties. Just another reason to not feeling impressed with this company. They’re gonna keep me awake all night for no reason, everybody within my power knows about their unethical practices.

Customer service cannot understand anyone in our family. They constantly talk over us like we don't understand what they're saying. WE UNDERSTAND!!!! YOU DON'T UNDERSTAND WHAT WE'RE SAYING!!!! ITS INFURIATING!!!!! GOD AWFUL EXPERIENCE and CUSTOMER SERVICE IS THE WORST EXPERIENCE IN MY LIFE!!!!

Their Green Energy Solution program is a joke. Called numerous times since January on my application status and each time was told to be patient. I calI again today and was told I don’t qualify.