Customer service was great
Customer service was great! The quality of the product was as advertised. Highly recommend this product.
By Dan M.
Response from SaunaCloud®· Jul 11, 2025
Thank you so much Dan!
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
49 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your infrared sauna, redefined. Made for healing. Built to last. Be the architect of your wellness journey — with expert support at every step Custom Guidance: From design to delivery, you’re never on your own Architectural sauna plans available Ultra Low EMF, UL-compliant, and handcrafted in the USA Tailored Design: Every sauna is built for your space, goals, and lifestyle End-to-End Support: Planning, delivery, electrical guidance, and aftercare Engineered Excellence: Premium cedar, patented red light benches, zero-compromise build Smart controls with WiFi and mobile app scheduling 11+ years of trusted infrared expertise Backed by a limited lifetime warranty — because your investment deserves protection Limited Lifetime Warranty for peace of mind
SaunaCloud® (saunacloud.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
49 approved reviews, newest moderated first
Customer service was great! The quality of the product was as advertised. Highly recommend this product.
By Dan M.
Response from SaunaCloud®· Jul 11, 2025
Thank you so much Dan!
The Sauna Cloud is clearly built to last — a very solid structure and design with a beautiful finish. I am confident that it will be around for a very long time. We also appreciate their customer service & professionalism for answering all our questions and guiding us in choosing what sauna was right for us. Thank you.
By Shanna
Response from SaunaCloud®· Jul 11, 2025
Thank you so much for the thoughtful review! We’re thrilled to hear that the quality and craftsmanship came through — durability and design are at the heart of everything we build. I’m also really glad our team could help guide you to the right sauna for your needs. It’s important to us that the experience is just as solid as the product itself. Thank you again for choosing SaunaCloud — we’re honored to be a part of your wellness journey!
Turned our large walk in closet between the bedroom and bathroom to a sauna. Result looks very nice and has helped a lot with our AirBnb business.
By Martijn S.
Response from SaunaCloud®· Jul 11, 2025
Thank you so much for the great feedback! I love hearing how you transformed your walk-in closet into a beautiful sauna space — and even more so that it’s been a great addition to your Airbnb. That’s exactly the kind of creative use we love to see! Wishing you continued success with your rental and lots of happy, relaxed guests!
Customer service was great. I feel like I can reach them when I need help.
By Mary M.
Response from SaunaCloud®· Jul 11, 2025
Thank you so much Mary!
Everyone is very helpful and knowledgeable
By Todd H.
Response from SaunaCloud®· Jul 11, 2025
Thank you so much Todd! Great things ahead!
The red light feature is great that I don't have to have the sauna on to use it. I can choose which one I want or both at the same time. Saves a lot of time
By David
Response from SaunaCloud®· Jul 11, 2025
Thank you Dave! I definitely agree!
I feel like I recover faster and sleep better.
By Michelle S.
Response from SaunaCloud®· Jul 11, 2025
Thank you so much Michelle! Better sleep is absolutely my #1 benefit.
It was quick and professional, I’m very satisfied. I would recommend Chris to everyone.
By customer
Response from SaunaCloud®· Jul 3, 2025
Thank you very much! I appreciate it!