Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
98 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It’s simple; we strive to provide the best self storage facilities possible. We serve Lexington KY, Louisville KY, Cincinnati OH and Columbus OH. At our storage facilities, quality and security are our priority. We maintain state-of-the-art security features to better protect your property while on ours. We offer several different size units, indoor or outdoor units, and climate controlled units, convenient for anything and everything you are looking to store. Great customer service and a knowledgeable staff are a must in our business, and we are here to assist you with any problems or questions that you may have. We know what a hassle and how inconvenient it can be to move anywhere, even if it’s just down the street or across town. This is why we try to make moving as easy on you as possible!
Stor-All Self Storage (sastorage.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
98 approved reviews, newest moderated first
This storage facility is amazing. I've moved out of state and they provide a safe place for the stuff I had to leave behind until I can go and get it. I had this unit in someone else's name and they were able to able to make it a,smooth transition to get it switched. They work with me as long as I let them know what's going on. They are very friendly.
By Amber
Always have been pleasant and easy to work with
By Fred
Great experience. Very easy to work with
By CHRISTINA
Great customer service and the property is well kept.
By Alisha
My only complaint is my storage rental keeps increasing for no reason. I am actively looking for another facility due to the increase in price over the last year and a half.
By LeAnn
I would recommend Stor-All to my friends. I have experienced helpful assistance by friendly staffers.
By Constance
Good location On line payment portal hard to use. Facility is clean and well maintained.
By Lucy
Response from Stor-All Self Storage· Jun 3, 2015
Thank you for your review, we always hate to see our services not user friendly. I will be looking into this to make it more streamline and customer friendly for all of our customers. Thank you for taking the time to review Stor All and for renting with us.
I got behind last year but never more than 30 days. I have told them over and over and emailed them over and over that I will pay them when my social security check comes in which is the third Wednesday of the month. They always say ok, but then the next week they are calling me again. I am changing in the fall and will be so happy to change. Things were much better there when Bryan and Kirsten were the managers. Also, since I have been there the price has increased about 30%.
By Sandy S.
Response from Stor-All Self Storage· Jun 3, 2015
I am sorry for the troubles you have experience over the past couple months. Our policy at Stor All is to call our tenants every 3 days as a friendly reminder. Please make sure Brian knows about your situation, so he can make a note in your account or move your due date to help you out. Thanks you for the review and thank you for renting with Stor All.
