Saturday, November 7, 2026 · Customer reviews of US businesses
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98 reviews
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It’s simple; we strive to provide the best self storage facilities possible. We serve Lexington KY, Louisville KY, Cincinnati OH and Columbus OH. At our storage facilities, quality and security are our priority. We maintain state-of-the-art security features to better protect your property while on ours. We offer several different size units, indoor or outdoor units, and climate controlled units, convenient for anything and everything you are looking to store. Great customer service and a knowledgeable staff are a must in our business, and we are here to assist you with any problems or questions that you may have. We know what a hassle and how inconvenient it can be to move anywhere, even if it’s just down the street or across town. This is why we try to make moving as easy on you as possible!
Stor-All Self Storage (sastorage.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
98 approved reviews, newest moderated first
Moving is always stressful but the people at Storall on Snouffer were so helpful, (especially the manager, Donovan), that it helped make the move less tiresome. The free use of the truck was an added bonus. Use them for your next storage experience, you won't regret it.
By Dawn B.
I live close to this storage facility but for some reason on researching storage facilities I never considered this one. One day I stopped and my positive experience started with the young gentlemen at the front desk. Jared was very professional and was able to provide me with all the answers to my questions. I wanted a climate control unit. When Jared took me on a tour of their storage facility, I was amazed at how clean it was. With the climate control you had a garage area with a dock. What a security feature to know you could close a garage door and feel safer. If you go to the Westerville StorAll facility make sure you get waited on by Jared! Thank You Jared for the great service!
By Randy
I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.
By KB
I have used this facility for 2 years with no problems. Since I was notified of construction, then finding out there's new managers it has been a mess! My bill is never right for me to pay it online, they keep trying to charge me for 2 units and I only have one. They moved me into 2 units while construction was being done but I was to keep paying what I've been paying. Then I recently found out that my original unit that I've been waiting for them to complete has been rented out to someone else! And I get treated like this is my fault!
By Radeana
Response from Stor-All Self Storage· Jun 3, 2015
I am sorry about your experience with Stor All, can you please provide me with the location you are renting at and unit number? We have had a couple locations under construction, to get our facilities updated. I will have my regional manager look into this, and provide you with an answer and a solution to the problem. Thanks for your review and hopefully we can make things better for you.
My husband and I travel a great deal with his job and Stor-All has been tremendous in taking care of our storage needs while we are out of country and moving around. They are always gracious and timely in dealing with any issues as they arise.
By Steven
I feel the people who help me are great, but the company is increasing their monthly rate too quickly.
By BROWNSBORO
Mike has always been extremely courteous and helpful. The facilities are always clean and accessible. I am very pleased with my choice of storage facilities.
By Darrell
I've been a customer of Stor-All now for almost 5 yrs. Haven 't really had any problems & Leslie the manager is great. My only complaint is the rent goes up every year. As a longtime customer, who has had 2 units at one time, you would think they would lower the rent, not increase it. I guess they think people don't want to move all their stuff to another location, so they can charge whatever they want.
By Dee
