They we very helpful
They we very helpful, but the website needs to note that they cannot ship to a P.O. Box.
By Frank P.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Rustic Kitchen and Bath (rustickitchenandbath.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
121 approved reviews, newest moderated first
They we very helpful, but the website needs to note that they cannot ship to a P.O. Box.
By Frank P.
The customer service experience I have had has been nothing but the best. I worked with 3 different people and one of them every time answered all my questions and were very willing to help me!! Absolutely loved the experience with Rustic Kitchen
By Kaylee K.
I liked how easy it was to make the purchase, and i was really impressed with how fast I received my order.
By Victor E.
Great, no haggle price. Excellent customer service. Fast shipping.
By Andy in Palm S.
Everything was shipped quickly and in great condition.
By Van M.
Selection, veriety, and shipping.
By Fancisco M.
I love my hood for my new kitchen! It looks beautiful!
By Annette R.
I love my range hood. Hiwever, the charcoal filters however are a joke. Little peices of charcoal stuffed in a plastic cavity doesn't cut it.
By Nicholas P.
Response from Rustic Kitchen and Bath· Aug 20, 2024
Hi there Nicholas, Thank you for reviewing ZLINE's charcoal filters. We are sorry to see the filters are not what you expected. Unfortuntely, this is the only filter ZLINE currently produces for their ductless range hoods. If you have any questions concerning their filters, we recommend reaching out to their tech support email at [email protected]. Thank you so much