Military discount
It was the only company that had the helix handles and they gave me a military discount. Win, win!
By KL
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Rustic Kitchen and Bath (rustickitchenandbath.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
121 approved reviews, newest moderated first
It was the only company that had the helix handles and they gave me a military discount. Win, win!
By KL
Customer service was great!
By Lisa J.
Very fast shipping.
By Glen C.
Been having poor experiences with many suppliers, but with Rustic Kitchen and Bath, when I saw no emails about shipment, it took just one phone call. A live person checked in with the team, an email was sent, and then the person called me back to tell me when the shipment was arriving.
By KIAI K.
Alex the sales manager! Very courteous,knowledgeable and professional. Always followed through on any questions we had. Great service in arranging the shipment and installation of our ZLINE refrigerator.
By Michael H.
Easy quick and efficient
By Matthew V.
The price was reasonable and free shipping. I only gave 4 stars because after ordering it I was never informed about it being shipped. I had to call twice and email once and got a email back saying that it had shipped. I received it 13 days after ordering.
By Anonymous.
Could be 5 stars but unfortunately i never received the confirmation until I called one week later and then the order was processed. IF I wouldnt called probably the order wouldn't be processed .In the other hand the product was 5 stars perfectly packaged and great quality
By Jose S.