Military discount
It was the only company that had the helix handles and they gave me a military discount. Win, win!
By KL
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Rustic Kitchen and Bath (rustickitchenandbath.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 99 reviews with 5 stars · Clear filters
It was the only company that had the helix handles and they gave me a military discount. Win, win!
By KL
Customer service was great!
By Lisa J.
Very fast shipping.
By Glen C.
Been having poor experiences with many suppliers, but with Rustic Kitchen and Bath, when I saw no emails about shipment, it took just one phone call. A live person checked in with the team, an email was sent, and then the person called me back to tell me when the shipment was arriving.
By KIAI K.
Alex the sales manager! Very courteous,knowledgeable and professional. Always followed through on any questions we had. Great service in arranging the shipment and installation of our ZLINE refrigerator.
By Michael H.
Easy quick and efficient
By Matthew V.
great customer service, prompt delivery of item chosen, quality is very good
By Albert N.
Your company is amazing!! I love all your employees. You are so lucky to have them working for you. I worked for 53 years in customer service and I would have had them on my team anytime. 😊 I have been so stressed and they made me feel so comfortable reviewing all your products, getting everything ordered and delivering it on time. Your company is so appreciated. Thank you.😊
By Pamela B.