Horrible service
Horrible customer service, don't have info about delivery, no communication after you by the product, no help with basic info, so I canceled the order
By Brahma Develop. L.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
121 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Rustic Kitchen and Bath (rustickitchenandbath.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
121 approved reviews, newest moderated first
Horrible customer service, don't have info about delivery, no communication after you by the product, no help with basic info, so I canceled the order
By Brahma Develop. L.
Was supposed to arrive before Mother’s Day. It STILL has not arrived.
By David D.
great customer service, prompt delivery of item chosen, quality is very good
By Albert N.
Your company is amazing!! I love all your employees. You are so lucky to have them working for you. I worked for 53 years in customer service and I would have had them on my team anytime. 😊 I have been so stressed and they made me feel so comfortable reviewing all your products, getting everything ordered and delivering it on time. Your company is so appreciated. Thank you.😊
By Pamela B.
Friendly staff and promptness of delivery of goods
By jennifer O.
Costumer Service Wes, excelente The delivery was in time. The Prada has some dents de fix The Problem en reemplace my Range Hood With a New One.
By Monica L.
Great communication and great delivery
By Janet F.
We purchased a hand-pounded Copper Hood for our range. It is beautiful and works great. We couldn't be happier with our purchase. Thanks for the great customer service. Rustic Kitchens is great to work with.
By gloriad