Great customer service.
Great customer service.
By Greg P.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
121 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Rustic Kitchen and Bath (rustickitchenandbath.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
121 approved reviews, newest moderated first
Great customer service.
By Greg P.
Excellent assistance for customers. The products I ordered arrived soon and in wonderful shape! Without a doubt, I would work with Rustic Kitchen and Bath once more!
By Erika B.
Response from Rustic Kitchen and Bath· Jan 31, 2025
Hi Erika, That is so great to hear. We are glad that your products arrived quickly and in great shape. If you ever need any assistance, please don't hesitate to reach out to us and we would be happy to help.
Excellent service and prices!
By S S.
Fast shipping, well packaged product to avoid any damages.
By Lindsay
We got what we ordered on time and undamaged. The whole process was very smooth.
By Evan P.
I called prior to making my purchase and the customer service was very good. The items that I purchased arrived in perfect shaped and very quickly! I would definitely do business with Rustic Kitchen and Bath again !
By Kathy S.
Great customer service. Answered all our questions, and we had a lot, right away. Knowledgeable sales staff. And delivery was scheduled and completed in less than a week.
By Donald G.
The vent hood is beautiful... but I am still waiting for return instructions for the first hood I purchased. I have noticed that the description now includes "this is not a white vent hood"... so hopefully someone else will not make the same mistake
By adkisonfamily
Response from Rustic Kitchen and Bath· Nov 5, 2024
Hello Amy, Thank you for leaving a review. We are sorry to hear the range hood you purchased would not work out for you. I am not seeing a return request from you in our emails however. If you would like to submit a return, please send 3 photos of the product showing that it is not installed to [email protected] and we would be happy to process a return. Thanks so much