I have ordered from RugStudio many …
I have ordered from RugStudio many times. The product is always as advertised and the shipping time is extremely efficient.
By Leslie L.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
314 approved reviews, newest moderated first
I have ordered from RugStudio many times. The product is always as advertised and the shipping time is extremely efficient.
By Leslie L.
Was disappointed when I could not receive the 20% off that I thought I could. I ordered this time, but last time I went through J C PENNY and they placed a somewhat larger order on items for us. Karla was quite nice to deal with and we are appreciative. MR W
By Bill F W.
So far so good
By maria
RugStudio was great responding very quickly to an inquiry I had regarding the direction of a rug pattern. Their customer service is very helpful and professional.
By Paula
My experience was very enjoyable and everyone that helped me was very informative and very helpful with what ever questions I had.
By Nancy
Cheapest prices on the internet. I checked everywhere and they are the cheapest.
By chani
I am ordering for the third time in the past month. The two rugs I've received have been quality and they look beautiful. Customer Service has been good, too.
By Susan R.
Carries hard to find sizes
By Cecilia T.