Great selection of rugs for very …
Great selection of rugs for very reasonable prices!
By Emily
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
314 approved reviews, newest moderated first
Great selection of rugs for very reasonable prices!
By Emily
Website is easy to use and colors are accurate. Used webchat several times and associate was knowledgeable. Love that they offer a returnable swatch to check rug sample at home before ordering.
By Cindy
So many options! I love the easy filtering for online review of options and the detailed info provided on the rugs. My limited experience with customer service has been great too.
By Davina G.
Brittany was extremely helpful. I am very pleased with the Rug Sudio
By syd T.
Customer service is awesome. Site is easy to navigate. And I love the rug selection and prices when I compare them to other retailers.
By Charles S.
The ordering process was easy and chatting with a customer service representative was seamless. I really appreciate the whole process.
By Elizabeth S.
RugStudio has a large inventory of rugs to meet the tastes and wallets of all consumers. What I like best is they have a rug I saw in a carpet store which would not be available locally for 5-6 months. They have great reviews and customer service!! Linda Jakobs
By Linda J.
After searching many sites, we finally found the perfect rug. It was great to have an incredible amount of attractive rugs to choose from.
By Adele F.