Five Star Company
Very fast shipping. These are quality people who operate this business. I am very very pleased with all aspects of this transaction. I will now purchase all my rugs from them. Thank you Rugpal!!
By Linda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
561 approved reviews, newest moderated first
Very fast shipping. These are quality people who operate this business. I am very very pleased with all aspects of this transaction. I will now purchase all my rugs from them. Thank you Rugpal!!
By Linda
Ordering process was easy. I had a live chat with a rep a few days after placing my order to check on the status and it was a very pleasurable experience with excellent follow-up.
By Todd
I knew exactly what I was looking for and found it here. Quick and easy delivery. Item is just as expected and offered best price around. The color is rich and the material is such that is will not get flat or matted over time. Very happy.
By ddk
The website is so easy to use and pictures are all so clear and can be enlarged for details. I'm thrilled to have found this website.i loom forward to furnishing my home using Rugpal.
By Christine
Easy to navigate and beats other prices
By Paul
Very happy with service. Will order again with them.
By Donna
I thought rugpal had a great selection of rugs at a fair and comparable price to other online sites. I was pleased with the ease of ordering my rug and the quick response time letting me know my item was on the way. (Less than two days) I can’t wait to receive it and see if I love it as much as I did the picture of it.
By Troy
I received my rug quickly. Communication was great. Item was just as described.
By Cindy