margarita rug
cost was reasonable, order system easy, rug came in good condition and very promptly.
By KATHLEEN
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
561 approved reviews, newest moderated first
cost was reasonable, order system easy, rug came in good condition and very promptly.
By KATHLEEN
Do not order from this website. I ordered a $320 rug that looked nothing at all like the rug I ordered and they refused to cover the shipping cost to ship the rug back and I had to pay $50 to ship a rug bag that looked nothing like the one ordered that wasn't my fault at all.
By Danyell
I had no trouble in ordering or receiving my rug. It arrived promptly and in perfect condition. It is the perfect addition to my dining room.
By tammy
I was looking for a very specific size rug and easily found MANY options!
By Brandi
great rug and dilivered as expected
By Edward
I think RugPal's return procedure is cumbersome, unnecessarily complicated and not customer friendly. It seems to me that the company intends to make returns difficult. I am sorry to say that I will not be purchasing from this company again.
By Belle
I ordered this rug for my little grandson and he totally loves it! It is also very well made and good graphics! Thanx!
By ROSEMARY M.
Got a great rug for a low price and free shipping. It came quick and looks exactly like the picture
By Amy