Excellent service, quick shipping and very large selection of rugs.
Good quality and extensive choices of rugs.
By Chris
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
561 approved reviews, newest moderated first
Good quality and extensive choices of rugs.
By Chris
I received the rug I selected very promptly and in good shape. Thank you.
By Dave
I ordered a rug and had it very quickly. The quality of the rug was outstanding and I will be ordering more.
By Elane F.
I have purchased several items from rug pal lately and always you have been ready to help me with the purchase. So far no complaints here. Will be ordering in the future.
By Margaret
Our rugs arrived promptly and we are extremely satisfied with the quality of the product!
By Dalton
This was my first time using RugPal. The price was very competitive so I decided to give it a try. Good site, easy shopping experience. However, it took a week for my item to ship. Not something I'm used to in today's eCommerce world. Other than a bit slower than normal shipping for a simple item, I have no complaints. thanks
By NANCYC
After shopping around for a particular rug on several other websites I came across it on RugPal at a much better price. I am excited to receive my rugs in a few days.
By Linda
We recently purchased the Kas Oriental Syriana Tapestry Rug. It took a few days to arrive, but we're very pleased with the rug now it is here. Good quality.
By Tony