Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Excellent and ATTENTIVE service even for small order. Arranged shipments for items as immediately available from various R.S. Hughes sites.
By small order C.
Response from R.S. Hughes· Oct 20, 2020
We appreciate you ordering from us, no matter the order size. Thanks for your business!
Very easy to order online. Always have items in stick being ordered. And very quick shipping.
By Marshal S.
Response from R.S. Hughes· Oct 20, 2020
We're always happy to hear that our great customers are getting their items fast and without issue. Thanks for the review Marshal!
You have always come through for us! I had a problem finding a certain type of glove. I called and talked to Derek Diaz. He was so helpful, and found me just what I was looking for in just a few min! It was amazing! I will recommend to everyone!!!! Thank you!!!!
By Team C.
Response from R.S. Hughes· Oct 20, 2020
Thanks for purchasing with us. We'll make sure to pass your positive comments on to Derek!
Milwaukee team is always there and have answers for all our questions.
By John S.
Response from R.S. Hughes· Oct 20, 2020
Thanks for the review John, we'll pass your feedback on to our Milwaukee Team so they know they're doing a good job!
The team at RS Hughes in Tulsa is knowledgeable about the products they offer. I have relied on their help and input many, many times and they always come up with a solution to our needs. At times I have made mistakes when ordering online, and they are very helpful and patient when making changes or corrections. I include all of the members of the team because each one has the same work ethic and demeanor. Thanks guys, great job!
By SJE
Response from R.S. Hughes· Oct 20, 2020
Thanks for the review! We'll make sure to tell the folks at Tulsa that they're doing a great job. Thanks for your business with us.
We've been doing business with R.S. Hughes for over 20 years and they've always provided great service and products. It would be difficult for us to establish another good business relationship like we have with R.S. Hughes. If product isn't in the local warehouse they make sure that we get delivery from one of their other locations with no charge.
By Frank
Response from R.S. Hughes· Oct 20, 2020
Frank, thanks for taking time to review us. It means a lot to us that we have consistent customers that have been relying on us for 20 years. You keep us in business and we do what we do for people like you. THANK YOU!
Received the wrong size package of tips and the correct amount was sent the same day I reported it.
By Accounts P.
Response from R.S. Hughes· Oct 20, 2020
Glad to hear we could get this straightened out for you. We're human, but we are always ready to make up for any human errors. Thanks for buying with R.S. Hughes.
Great service! I have been to the Hughes facility in Phoenix to order equipment as well as purchasing over the phone. The representatives are very knowledgeable and helpful - going out of their way to ensure you get the stuff you need to keep operating...even during the pandemic. Thank You!
By Valerie M.
Response from R.S. Hughes· Oct 20, 2020
Hey Valerie, thanks for reviewing us! Happy to hear you've had good experiences in Phoenix! We'll make sure they hear about your positive feedback.
