I have consistently had reliable…
I have consistently had reliable sitters for my dog.
By LT
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
I have consistently had reliable sitters for my dog.
By LT
Rover you all send me constant emails and texts. You are too noisy. I gave the Pet Sitter 5 stars, which Brian absolutely deserves. I wrote a review. That should be enough. Please quiet down.
By Draft Horse Gal MIVA O.
Response from Rover.com | Pet Sitting· Nov 11, 2025
Hello, thank you for your feedback on our app. You can adjust your notification settings either on the app or website to reduce the number of emails you receive. If you have questions, please contact our 24/7 Rover Support team at (888)453-7889. -Olivia
It’s probably me but I have difficulty finding my bookings, and I m confused with text emails then I go to the River app and see more ie pics. Otherwise the people I have dealt with are reliable and awesome
By Karen
Response from Rover.com | Pet Sitting· Nov 11, 2025
Hi Karen, thank you for taking the time to share your feedback about our app. We’re sorry to hear you’ve been having trouble navigating it. If you ever need assistance, please don’t hesitate to reach out to our Rover Support team at 888-453-7889—we’d be happy to help! -Olivia
James is a kind professional. He is very knowledgeable & considerate when caring for & walking my doggo. He allows me to ask questions and is patient. I’d recommend James to everyone!
By Kathy
Ive already expressed my disappointed and explained the entire situation. With zero response. I dint feel lije explaining it all again.
By Ivy
Response from Rover.com | Pet Sitting· Nov 11, 2025
Hello, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Olivia
We found Samantha and Anthony on your website and Sandra our Cocker Spaniel enjoyed staying with them while we were on vacation. We were kept updated daily with pictures showing our pet was in great hands. We will book again with the same sitters.
By David L.
The website is pretty easy to use and navigate, and I liked the assurance of privacy with the pet sitter using their app to communicate and that they have insurance if something goes wrong while you are away. Unfortunately we did not have the greatest experience with the individual pet sitter and rated her 2 stars. I am a bit confused to see that despite the review showing up on my end as submitted, it still does not show up on the pet sitter's public profile over a week since I sent it in. I want other users to see my review and not just the 5 star reviews that give a biased view of the sitter's responsibility. It doesn't make sense that almost all the sitters in the area have 5 stars. That seems pretty unrealistic to me, and given this experience I will hesitate to trust any reviews on Rover.
By Cedar
Response from Rover.com | Pet Sitting· Nov 10, 2025
Thanks for being honest about your concerns, Marie. Safety is at the core of everything we do at Rover, with sitter screenings, reviews, the Rover Guarantee, and 24/7 Trust and Safety support. If you have any questions about safety, we’re always open to answering them. Please feel free to give us a call at (888)453-7889. -Olivia
A friend recommended the Rover app when she was unavailable to watch my 80 lb Gordon Setter for a few days. I had a bad experience with a kennel about 10 years ago, so I was apprehensive about trusting our pup with someone we don't know. After some due dilligence exchanging messages with a few potential sitters, we found a GREAT private home that we felt could be trusted. It was a stressful decision but we are happy (and relieved) to report that everything went perfectly. The rates were less than a proper kennel and the attention was much better. Five stars.
By Peggy