Rover.com | Pet SittingReviews of rover.com

I’ve had 2 great sitters and 1 really bad one that’s still working for them even though she lied and said she spent the night. I sent the ring video of her leaving in the evening, only to return in the morning. She was being paid for overnight. I got a refund for the sit, but she’s out there lying to other customers and still employed by Rover.

Easy to use. Verified sitters. Perfect for my needs.

My sitter ran the roads more than she did house sitting and taking care of my dogs. They were fed but left outside in the kennel for long hours and after dark. The sitter got in a wreck and was unable to care for the dogs. I had to arrange for a relative to take care of them from 2500 miles away. Thank God she came to their rescue! My trust in Rover isn’t good right now!

UPDATE: Rover has used their boilerplate reply template for negative reviews, just solidifying that their model seems to be that their clients and pets are dispensable commodities. Original post: This was our first and only time using Rover, not only because of the unfathomable issues with the sitter, but the lack of urgency in the response from Rover - advising that even in the most dire of situations, replacement of a sitter could take days, a luxury we did not have. Our trip was to address a surgical issue for a family member fighting cancer, so leaving early to return home was not an option and this situation was far from helpful as we were navigating surgery and treatment hours from home. Over the course of two days, this individual made zero effort to communicate with us, not a single photo, and the only sitter initiated conversation was to ask for the wifi password. Our inquires about our pups would go hours without response. The sitter was aware that we had exterior house cameras, which she swiftly disconnected on day one. Our neighbor was kind enough to reset the hub she had unplugged to ensure that our vessels, residence and vehicles were surveilled. The exterior videos showed her climbing our grilling station to "see what was on the other side." She pulled out a 9 foot console fireplace to "plug in her playstation" and left it out for us to trip over, initially blaming the dog for moving it. The final straw was when she left the second evening, leaving the dog door open and the boys sitting in the pitch dark. Thankfully another neighbor was able to go secure the door and make sure they were fed, watered, given some attention and left with lights on until she returned to the residence much later. We had asked her to be gone by the time we returned home on the last day. We arrived to find her sleeping, the dogs alone in their pen area, clearly unhappy. We believed this to be an outfit that carefully screened their people, but as they were quick to tell me, they are just the agent, that these are independent operators and Rover has no responsibility.

Seeing reviews and being able to filter sitters according to my needs was great. Having the platform to communicate with potential sitters was helpful.

Rover has been a real lifesaver for me. I’ve got a cat who needs allergy shots, and I don’t have a convenient way to get to the vet all the time. With Rover, it’s been so simple to find someone trustworthy who can come by and help out with the shots. Even when my usual sitter from Rover isn’t free, the app suggests other reliable people who fit my schedule. The pricing’s fair, and it’s a whole lot cheaper than a vet visit to administer shots or a boarding facility for pet sitting. The peace of mind is huge. Everyone I’ve booked has been super kind and knows exactly what they’re doing, which is a big deal when you’re leaving your pet in someone else’s care. Honestly, I just wish I’d had this app sooner!

It’s very easy to book, the sitter that I’ve had the last few times is amazing, Kittie always seems very happy when I return

Poppy is always so happy when it’s time for her walks. She waits eagerly by the door for Cathleen. She’s still so happy and excited when she returns then she settles down a takes a long nap. That’s a great walk!