Sitter's good care
The sitter, Katelin's calm, positive outlook. Her desire to ensure things went smooth and ease my anxiety.
By Y. O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
The sitter, Katelin's calm, positive outlook. Her desire to ensure things went smooth and ease my anxiety.
By Y. O.
I have had nothing but the best experiences working with my pet sitter.
By Kathi
I would like to be able to contact someone for a meet and greet without scheduling something. I would like your people to update their availability calendar a bit better. When I take the time to go through and search for someone who appears to be a good fit, I don't need to hear, "oh, I am no longer available".
By Jim
Response from Rover.com | Pet Sitting· Dec 8, 2025
Hi Jim, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
I've had an amazing experience using Kristen for cat sitting. She goes out of her way to create a stress free experience for your pets while you are away. Kristen spends extra time hanging out with your cats instead of just feeding, scooping and leaving. She is experienced at administering medications, as well. Kristen provides daily updates, pictures and videos. She even cleans up around your home. Kristen truly loves your cats like they are her own.
By Beth
Good referral, caring person who loves dogs. They actually sent me videos of them walking the dog. I will definitely use her again.
By Naum
Beverly is a great sitter. Her service is always consistent. I know what to expect each time she cares for Shadow. I will definitely book with her in the future. She seems to have a genuine love for what she does.
By Sharon
Great , convenient company to watch your pets while you’re away
By James I.
Our first experience, very positive. Easy to evaluate sitters and our choice of sitters was very professional, responsive and caring to our pup. Thank you.
By Dick