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Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

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The Fair Hearing score

4.6/ 5

Excellent

35,369 reviews

Rover.com | Pet Sitting4.6Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on The Fair Hearing: 2026

More in Pet Services

Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Dec 8, 2025
Pet Sitter Experience
Jennifer watched my dog for two weeks while I was out of the country. I’ve used her before and she is amazing. She took good care of my fur baby and made her feel like she was part of her family.
By Nina
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Dec 8, 2025
Emily was great!
Emily was great!
By Bonnie
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Dec 8, 2025
system is organized
system is organized
By Michael R.
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Dec 8, 2025
Wonderful experience over Thanksgiving
Wonderful experience over Thanksgiving. Our cat sitter sent daily pics snd updates.
By Jennifer M.
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Dec 8, 2025
Fun, interactive, and easy to use!
Your website was relatively easy to learn to use.. allowing us to post pictures of our beloved pets was fun and interesting! There were a great number of pet providers to select from. And the sitters I selected delivered awesome service!
By Becky
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Dec 8, 2025
High fees
Your fee and extended time period for extra fee over holidays.
By Marilyn
Response from Rover.com | Pet Sitting· Dec 8, 2025
Hi Marilyn, thank you for taking the time to provide us with your review. Pet sitters and dog walkers are the cornerstones of our business. We're here to provide ongoing support and to help each individual grow their business—and we’re in it for the long haul. These fees help us do that, along with facilitating Rover’s customer support, 24/7 trust and safety coverage, essential site maintenance, and product improvements. They also help cover benefits for sitters, including the costs of processing payments and ongoing promotion of sitters on Rover. Lastly, our service fees cover our Rover Guarantee reimbursement program, which provides peace of mind in case of unexpected injuries or damages. We appreciate your feedback and hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available to you 24/7 at 888-453-7889. -Lexie
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Dec 8, 2025
Great Service!!
Great Service!!
By Mike G.
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Dec 8, 2025
Wonderful experience
Wonderful experience. Our dog was happy and well cared for.
By RENEE
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