I know Peanut will be well taken care of
I trust that my dog will be well taken care of with Rover pet sitters I've used them many times, and have plans for more.
By JustAnswer C.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
I trust that my dog will be well taken care of with Rover pet sitters I've used them many times, and have plans for more.
By JustAnswer C.
Elena took care of my 2 cats for three weeks. She was wonderful. Daily updates including videos of play and fun interactions were sent to me. My fur babies were happy and relaxed when I arrived home. I found Elena to be really sweet and a true animal person. She also sent updates on the neighbourhood cats who come to visit 😁 She is very thoughtful and reliable. Thank you so much for giving me peace of mind during my long stay away from home.
By Melony MC D.
Hired a drop in sitter while in open heart surgery. The sitter lied about dropping in and never showed. I called support and they have done nothing to help or reimburse me and the sitter still works for them. Responding that I should contact you again after I have repeatedly is part of the problem. You have all the info you need. You have a copy of the messages you have another email from her father where he says she has a pattern of lying yet somehow I still need to contact you to get any resolution. You suck. Your company sucks. Your service sucks.
By Mary
Response from Rover.com | Pet Sitting· Oct 4, 2026
Hi Mary, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We encourage you to contact our 24/7 Trust & Safety Team at 888-727-1140 so we can get more information.-LC
Matt was so great with Popeye my American Bully XL. I've never felt confident about leaving my boy with anyone especially staying in my home. I don't feel that way anymore. I have every confidence that Popeye is in good hands. We love Matt. I'm so happy that I've found him. Highly recommended.
By Robbie
I easily found an affordable and trustworthy person to take care of my cat.
By Zeke
My experience with Rover was great because the dog sitter was great. Communication through Rover is effective and efficient. The we site was easy to use.
By Debbie
Michaela is a lovely person and I know has been checked out by Rover. She has a pleasant, friendly personality and immediately greets my boy when she arrives. She also gives him the full 30 minute walk which he needs. It’s relatively easy to find a quality person to walk or take care of your pet through Rover.
By Leslie
We really liked the dog walker, Tracy Walsh, and how she interacted with our dog. Patient, affectionate and firm. It is obvious she loves animals.
By Ke