Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
My experience with hiring a dog walker through Rover has exceeded expectations. Obviously choose your individual walker wisely- check reviews etc - but she’s been great & I trust her with my dog & keys to my house. Great communication and responsiveness.
By Jill L.
Chelsea was amazing and helped us feel at ease leaving our fur baby with her. She took excellent care of him. Burrito loved staying with Chelsea. The service was great and the process seamless.
By Kirstie
Excellent experience. Would definitely use our sitter again!
By Shane D.
Easy to use app, great service network
By Steve
Easy to book! Trustworthy. Tori was fantastic!
By Carolyn
I liked that I could find a dog sitter that was within my budget and talk with them through the app and make a secure payment as well. I am definitely going to use Rover again and again!
By Shawnie
Emily was very flexible and easy to work with. She was able to take my 3rd dog at the last minute. He is a bit skiddish as he spent most of his life in a shelter. After the first night, that dog got loose and was out in the woods for 3 days and nights. I know she went out looking for him and kept me updated about what was happening but I could not relax on my trip. He was caught on the day I was coming home. It was upsetting and my dog barely moved for 5 days after. Compensation was never offered. It is a beautiful property with a lot of potential but some better fencing would be good. When I picked them up one of my other dogs simply jumped the fence to get to me.
By Jen
Response from Rover.com | Pet Sitting· May 11, 2026
Hi Jen, this is incredibly concerning to hear, and we sincerely apologize that this was your experience. Safety is a top priority for us, and we take situations like this very seriously. Our Trust and Safety team would like the opportunity to look into this for you. Please don't hesitate to give us a call 24/7 at (888) 727-1140. -Brittney
We used Rover.com to find a wonderful dog/house sitter for our three week trip to visit family overseas. We felt comfortable with the excellent sitter and also had the peace of mind that using an established company provided.
By Lynn
