Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
We did a meet and greet prior to her stay. It was real nice and I felt very comfortable leaving my dog with the nice people that we were able to connect with. I truly feel like I have a backup now in case I have to leave town again. Thanks Rover for putting my mind at ease
By Kim C.
Rover.com has been a lifesaver for me! I've used it about two dozen times over the past two years. I don't have to inconvenience or depend on family and/or friends to watch my dog when I take a short trip or have an all day activity planned. You have total control over who you select, your preferences, location, the dates and times of pick up or drop off. They even have trainers! Each sitter sets their own schedules and prices. All this at your fingertips 24/7. Some sitters request extremely high fees. I don't know if they made a mistake entering it on their end or they just want to discourage overnight stays. I wish there were a way to block them from my searches. It would be nice to be able to set a price range and distance when searching. I've had to cancel maybe once and another time the sitter had to cancel on me. Rover handled both situations fairly and I couldn't be happier with their customer service.
By Debbie
Loved our rover sitter-hated the fee charged by Rover.
By Mary L.
Response from Rover.com | Pet Sitting· May 11, 2026
Hi there, we’re so glad to hear you loved your sitter. We appreciate your feedback on fees, and appreciate you sharing that feedback. Rover fees help support things like 24/7 customer support, secure payments, Trust and Safety resources, and the Rover Guarantee. If you have any other questions or need support, you can reach Rover Support 24/7 at (888) 453 - 7889. -Brittney
Love Rover! The process of finding someone to watch our dog was very convenient. So happy we found Greg. He was amazing!
By Jim
Being able to pay is simple and easy. Michelle B. Is a wonderful sitter, even if it is for an 1/2 hour, she loves my grandpup like I have never seen before.
By Mary & Q.
Easy to use. Felt comfortable with choosing a sitter based on reviews. Both sitters i choose did an excellent job. I liked that they reported in when doing visits and sent pictures. Would definitely use again.
By Cindy
Sarah has been treating our pets like one of her own! Our only fear is that they’ll want to go home with her!
By Cherie C.
Great excellent 1st experience and I love it and will continue to use yall when I need it 10 / 10
By KENITHA D.
