Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Everything about Tracy K was amazing. She took exceptional care of Loki while I was out of town for the week, worked with me without issue when my trip was delayed and gave him all the love, cuddles and treats he needed to keep him happy while away from his comfort zone. I couldn’t have asked for more, she is awesome beyond words
By Jill
Our pet sitter is Angella and we love her. The issue I have is communication with you. I want to ask questions and that is impossible.
By Heidi
Response from Rover.com | Pet Sitting· Oct 12, 2026
Hi Heidi, we appreciate you sharing your feedback and understand that chat may not be the best way for everyone to get support. If you’d prefer to speak with someone directly, you’re welcome to call us at 888-453-7889, and our team would be happy to assist you over the phone. -Lexie
Really nice and responsible people that help us while we travel. App is user friendly.
By Tamara A.
Great resource for finding pet sitters! Website is a little inflexible and challenging to navigate through. Be nice to see an option to allow the sitter to come by at the time that is convenient for them rather than having to just specify an exact visitation time.
By Arlene
Response from Rover.com | Pet Sitting· Oct 12, 2026
Hi Arlene, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help.-Lexie
Really great care from my sitter Min. Would highly recommend her.
By Lisa
I’ve been using Rover to find and book pet sitters for my dog, and I’ve always had a great experience. I’ve never had any problems, and the app has been reliable and easy to use. It gives me peace of mind knowing I can find someone to care for my dog when I need it. I highly recommend Rover to other pet owners!
By Suely
It was easy to navigate. My request to sitters were answered very quickly. My suggestion would be to request numerous sitters at once, since I ran into sitters not being available. But I did find one. Good experience.
By Brenda N.
There's a lot of dog sitters to choose from so I was able to find one that was closer than I expected. The information about the sitters is useful in making a decision about who to choose.
By Ann Marie Y.
