Will use again
Easy to use, trusted the service and their “vetting” of providers including background checks, rating and review system. Ended up with a great dog sitter…will definitely use Rover again.
By kym
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Easy to use, trusted the service and their “vetting” of providers including background checks, rating and review system. Ended up with a great dog sitter…will definitely use Rover again.
By kym
The care taker individually has been fantastic. Along with a greatnplatform ( Rover ). Our experience has been great
By River
My fur baby her name is Muff love Miss Karen and so do me and my wife Miss Karen been with us for nine years and we love it.
By Henry D.
Choosing the best people to work for you. Keep it up!
By Holly DC “.
Our cats were treated like family. We definitely will be using Rover and Felicia again
By Shelia B.
Bonnie our sitter is great. Responds very quickly. Pups love her. We had some issues learning and navigating the Rover Site while trying to book our sitter. Maybe a more clearer welcoming page explaining what each service means and entails.
By Karen V.
Response from Rover.com | Pet Sitting· Jul 23, 2026
Hi Karen, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lynn
Great job by Jaycee! Rover vetted her to the point we didn’t have to worry about our pets or house. Thank you.
By Elizabeth
Rover is very helpful especially on vacations or areas where you don't have your regular dog walker, etc. I have a rescue with separation anxiety and recently went to Hilton Head SC and needed to go places without a dog, I found a wonderful dog sitter who came a couple times during the week. She was very responsible, reliable and my dog loved her.
By Dhru