Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Rover is a great way to find trusted dog sitters. My usual sitter fell through at the last minute and I was able to find 3 sitters nearby to choose from. They all said they could help even though I was leaving the next day. It was a lifesaver for me.
By Claire
My dog walker is trusted. I am comfortable giving him a key to my house so he can get the dog.
By Sharon
MY dog loved her!
By Patty
The platform was pretty easy to use. Faith was kind to our baby. Definitely recommend
By heidi S.
Rover would not show you the closest pet sitters to your area making it more convenient choice for the client. Instead of showing the local ones in the area they show expensive choice first where they can make more money from their 15% fee. They block the profile of the pet sitter if you decline few of the requests so you basically have to book it through them or lose your account. Not made to help people - just want to me money. Not recommended
By Magda
Response from Rover.com | Pet Sitting· Aug 14, 2026
Hi Magda, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
While the sitter who watches my dog is very good, Rover is very bad. The customer service is horrible as well as their website which is very cumbersome. Too bad I have to deal with a company like that who books credit cards months in advance for boarding.
By Zach S.
Response from Rover.com | Pet Sitting· Aug 14, 2026
Hi Zach, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie
So great!!! Easy and our walker was a hit! Easy to use, safe, reliable. I will use again!
By Julie
We've used Rover 3 times and every time has been a great experience. We travel with our doggie and in some places with super tight security and pet restrictions, we need a last minute doggie sitter in areas far from home. Also recently we had a last minute opportunity for a quick 5 day trip to the Bahamas. Thanks to Rover, we were able to go! Rover has never let us down in finding a great responsible sitter for our little TinkerBell every time we've needed a responsible person for doggie day care or even overnight for 5 days... 5-Stars all the way!
By Fredrick B.
