Great service
We used rover for the first time to Book a sitter for our very old dog. The process was quick and easy and I felt like it added that extra protection with giving money to a total stranger. Will deffo use again.
By Laura
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
We used rover for the first time to Book a sitter for our very old dog. The process was quick and easy and I felt like it added that extra protection with giving money to a total stranger. Will deffo use again.
By Laura
I was pretty impressed with Rover. The integrated text/email service with my sitter worked wonderfully. Very easy and I was surprisingly happy with the service and the sitter I hired.
By Noah
The sitter showed up at the requested times, and sent me an awesome report and photos of my dog when they checked on him! It was great and gave me piece of mind while I was away from my boy.
By Andy
Loved it. She was well taken care of.
By Jan
Arianna is always on time, has a friendly personality, and my dog is always happy to see her.
By Ed
Our sitter Rachel treated our babygirl (cat) Angel like her our baby. She sent us daily pictured and tidbits about how she was. We will definitely be using her again.
By Becky
My home and my pets were being cared for by a responsible adult. She was AWESOME
By Joni
Didn't get any client I live in Paris, and have experience with dogs. I had to pay to create my sitter account, took the time to ask for testimonials, added some pictures and everything Didn't get a single job offer. Just lost some money and time.
By Paul G.
Response from Rover.com | Pet Sitting· Oct 20, 2026
Hi Paul, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. I'd be happy to give you some tips to increase potential bookings. One way to promote your business is by giving out your direct link. You can find your direct link by navigating to your profile, then towards the bottom of the screen, you'll see "share your profile." Here you will find your direct link as well as a promo code that you can offer new Rover users. We also recommend you update your calendar daily, this helps potential clients know that your availability is up to date. Our 24/7 Rover Support team is also available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -JC