ROENReviews of roen.nyc

Working with Sherry was great! She was super professional and helped me pick out the perfect engagement ring and even helped out with the perfect pug engraving. Can’t wait to work with her again on our wedding bands.

I can’t thank ROEN enough for creating the perfect engagement ring for us. From the very beginning, they made the entire process personal, effortless, and exciting. They truly listened to what I wanted — every detail from the cut, setting, and proportions was handled with precision and care. The craftsmanship is beyond stunning. The diamond sparkles beautifully, and the design perfectly captures everything I envisioned and more. You can tell they pour real passion into their work — it’s not just jewelry, it’s art with meaning behind it. Thank you again to the entire ROEN team for helping bring this special moment to life. The ring couldn’t be more perfect.

ROEN has just about the best customer service you could get and the best products. Everything I’ve bought from them has been of great quality. Everyone working there goes out of their way to make you happy. Would recommend.

I worked with ROEN to find the perfect diamond earrings and bracelet for my fiancé, and I couldn’t be happier with the result. From the very beginning, their team took the time to understand my vision and offered thoughtful recommendations that made the entire process feel effortless. The finished pieces are absolutely perfect. The diamonds are brilliant and the level of craftsmanship is exceptional. You can feel the quality and attention to detail in every element. What also stood out was how personal and enjoyable the experience was. Sherry combines expertise with warmth, making it easy to find pieces that feel both timeless and meaningful. My fiancé was blown away by the end result!

I will forever be going to ROEN for all of my jewelry. I have 4 bespoke rings from ROEN now, as well as a couple of their bracelets, earrings, and necklaces. Their customer service is absolutely above and beyond. Sherry is always able to bring my visions to life. The quality and prices of their pieces are also unbeatable. I have recommended everyone I know to ROEN and will continue doing so because they make the experience so effortless and enjoyable!

WATCHOUT!! This company is a total scam! They promise a bespoke service and product. However, they send you a cheap sample product, not the product that was detailed in the website and backtrack quickly once they get caught. DO NOT trust this company!!!

I contacted Roen at the suggestion of a friend who had their ring designed by Roen. When I was ready to start the engagement ring process, Renee and Sherry helped guide me through the design process. They were very helpful in customizing every aspect of the ring, which was helpful in deciding the beautiful details of the ring. Communication and shipping was very easy and I’m glad to have worked with Roen. My fiancée and I are very happy with the ring :)

I specifically wanted to work with ROEN because of their stellar reputation of being able to design and bring dream engagement rings into reality. I needed a trustworthy partner to merge an inherited stone with a modern design and James/Sherry worked with me on each step to ensure that the design and outcome were beyond satisfactory. Definitely give ROEN a call if you're in the market for jewelry; I'm excited to partner with them again to craft wedding bands eventually!