Kudos
The process of joining, physician recommendation and medication shipping was easy and efficient!
By Nick
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
The process of joining, physician recommendation and medication shipping was easy and efficient!
By Nick
Prompt and seems like you care, not just selling a product
By Elizabeth K.
Very quick response and replies. Friendly interaction and process of setting things up was easy and fast
By Heather N.
Everything went well and the RO team was very helpful
By Carol K.
Their advertising said $39 for the first month, $149 subsequent months for the prescription. They never said anything about having to pay an additional $149 monthly “body membership” in order to get your prescription. That is a hidden cost, making the prescription $300/month instead of $149/month. I think that is false advertising.
By Anne L.
It was easy and quick to use.
By Anthony G.
The whole experience was so simple and response back was very informative
By G W.
Straightforward and convenient to use. Helpful and kind staff members. And quickly had an answer. I really appreciated that. Definitely will be sharing with friends.
By Laura