Misleading info
Process OK but to my understanding 1st month was to be $39 you charged me that plus $149. That's not good
By Marlon H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Process OK but to my understanding 1st month was to be $39 you charged me that plus $149. That's not good
By Marlon H.
I was surprised that Ro advertised the first month of glp 1 as highly discounted (both when you sign up and when you choose a prescription) to then get an invoice for the full cost of the med AND instead of being a ‘discount’ that amount was invoiced as a program registration fee. So instead of the advertised incentive to try Ro for a month via a discounted first month, you actually pay more for month one.
By Christine M.
Quick and easy
By Ron
I haven’t received my medication yet but the whole process has overall has been seamless
By Milka L.
It was so easy and seamless. So far I am impressed at how easy the process has been. Looking forward to seeing how everything works in my future interactions
By Donna M.
Was easy to use. Quick response!
By Jody P.
I only just signed up, but I found the signup process user friendly.
By Bobby
The site was very easy to use and the quick response time was fantastic. Just waiting for my prescription to arrive so I can start my weight loss journey.
By Michelle M.