Excellent customer support
Excellent customer support. Every step along the way is very well explained. Shipping was extrememly fast.
By Santiago F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Excellent customer support. Every step along the way is very well explained. Shipping was extrememly fast.
By Santiago F.
Provider was dressed in a black hoodie and didn’t even look at the camera once. It felt very impersonal and unprofessional. I almost hung up the meeting immediately because I didn’t think it was the right person.I guess that’s what you can expect from an online medical provider but I have had much more professional and engaging experiences with online providers on other platforms so I was expecting the same.
By Larisa M.
There is no number for me to call to tell them to run my card again for payment
By Jenn
So Far so Good
By Ruth
It has been easy and simple so far, have not received my rx. yet.
By Reneita S.
Great fast very helpful
By Cyndy H.
Fast easy and very informative! Happy my insurance covered it... so happy to begin my weightloss journey!
By Sarah H.
Everything was so easy from start to finish.
By Joan L.