She said yes
She said yes. Loved it.
By Joseph
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
563 approved reviews, newest moderated first
She said yes. Loved it.
By Joseph
Ritani is great excellent products.
By Mark
Great place! Customer service is amazing and shipping times are hard to beat. I saved hundreds...if not thousands on my diamond purchase. :)
By Michael B.
Love my rings for Ritani! I would never shop for diamonds anywhere else!
By OANH
Customer service was truly excellent and highly personal. The quality of the setting and the stone is great - we are very happy.
By Ben Z.
Terrible experience. Taking for ever to get my money back from them
By Katelyn
Response from Ritani· Dec 7, 2018
Thank you for leaving feedback in regards to your Ritani experience. Generally, refunds are processed 24 hours after the return is received. Depending on the banking institution the refund takes between 3 to 7 days to reflect on your account.
I was skeptical about making a purchase this big online but everything turned out perfect. Great customer support staff as well, very friendly and helpful. I picked the ring out on the mobile App, went to the bank to complete the wire and received the ring 12 days later! Even the packaging the ring arrived in was top notch and it was very inconspicuous so you couldn't tell it was a ring let alone jewelry! great job!
By Bryan
We had some issues, but customer service has been so stellar, it was hard to even take one start away.
By Erik