Great experience
Customer service was great.
By Floyd H.
Response from Ritani· Feb 9, 2019
Thank you!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
563 approved reviews, newest moderated first
Customer service was great.
By Floyd H.
Response from Ritani· Feb 9, 2019
Thank you!
Very helpful and prompt during the order process
By Thomas B.
Response from Ritani· Feb 9, 2019
Thank you!
Great support and great rings!
By Eric
Response from Ritani· Feb 9, 2019
Thank you for your review!
Customer service is AMAZING! Amrita helped me chose my ring from start to finish, prompt replies, and was so knowledgeable in the selection process. I haven’t received my ring just yet, but I know it will be perfect! Thank you!
By Samantha C.
Response from Ritani· Feb 9, 2019
Glad Amrita was able to help you during this special time in your life! Can't wait to hear about your ring!
Incredible experience. I bought a ring from Ritani a year ago and decided to upgrade the diamond. Found a fabulous stone, had great help from all the service reps who were so nice, professional and accommodating, and I made the switch. I would recommend them highly to anyone.
By JT
Response from Ritani· Feb 9, 2019
Thank you for continuing to choose us! We love working with you!
Ritani is a great company. I’ve purchased an engagement ring and a wedding band from them. I couldn’t have picked a better place to buy.
By Michael
Response from Ritani· Feb 6, 2019
Thank you for continuing to choose us Michael!!
Exceptional customer service! I was provided several options to choose from, and a very detailed breakdown of the costs. I was very pleased with the level and quality of the service I received
By Frank I.
Response from Ritani· Feb 6, 2019
Thank you for choosing us Frank!
Our first purchase with Ritani. We are still waiting for the delivery. However our experience with the customer service especially (Jess) was simply an ‘ideal’ cut. The pricing is better than Costco and James Allen, and for a better clarity and cut.
By Mukesh G.
Response from Ritani· Feb 4, 2019
Hi Mukesh, Thank you so much for your great review! It was a pleasure working with you on your order. Thank you for choosing Ritani!