Have had these straps for over 5 years…
Have had these straps for over 5 years with weekly use, and they have held up great.
By Dillon
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
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Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
255 approved reviews, newest moderated first
Have had these straps for over 5 years with weekly use, and they have held up great.
By Dillon
Quick response to warranty question. Sent product replacement out the next day.
By D S.
I reached out because the lock from the kit for my trailer that I bought came off the hitch. You can’t buy the lock separate from the kit but I worked with Rhino and they took care of it for me. That’s was great customer service.
By Tiffany C.
I ordered the 4 pack retractable tie downs. They were exactly what I needed for my application. I did have a problem out of one of the straps. I contacted Rhino and I must say their customer service was probably the best I've ever dealt with. Issue resolved, replacement sent, and received in only a couple days! Highly recommend on that alone, a company that stands behind their product and takes care of their customers concerns that quickly is hard to find! Nice work team Rhino!
By Jody M.
I had a problem with a set of retractable straps and they immediately replaced them. Their products are top notch and I highly recommend them.
By Phil
The best straps on the market. Fast easy got mine in no time. Definitely will be buying more.
By Kevin H.
Unbelievable warranty service. Same day approval for replacement item.
By JSH
I’ve been using their air pump on the farm since day one of getting it. Their customer service was amazingly responsive and helpful. I know what it’s like spending money on warranty and a company being difficult. Rhino U.S.A. is a legitimate company who stands behind the customer first mentality. Thank you to the team at Rhino USA !!!
By Ben M.