Great Customer service and stand behind…
Great Customer service and stand behind their Product.
By Sahand B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
255 approved reviews, newest moderated first
Great Customer service and stand behind their Product.
By Sahand B.
I was given 2 retractable tie downs for Christmas. They worked great until one of the straps broke. I sent pictures to Rhino, and within 3-days I had a new replacement. Great customer service! Highly recommend the company!
By Gkusak
Put their 30’ strap through a few years of tough use in all weather conditions. When it started to show signs of wear they replaced it in a timely manner for free. Great company to work with!
By Gage C.
Excellent customer service. Products are of high quality. Excellent lifetime warranty process. I highly recommend Rhino USA
By Keith
Very impressive response time and resolution. I had an issue with a defective product, submitted a warranty request and had a response with a resolution within an hour!!!
By MRA
Had a need to use the warranty on my new tire inflator. It couldn’t have been faster or easier. Very impressive. Thank you for the great care and support Jim OMeara
By James O.
Excellent customer service! Handled my problem beyond my expectations and very quickly! I will go out of my way to buy Rhino products in the future! Thanks!
By Scott H.
They have good products and the warranty is top notch!
By jim G.