Great gear!
Great gear!
By Hunter Caleb T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
255 approved reviews, newest moderated first
Great gear!
By Hunter Caleb T.
Great customer service! Warranty is great! There was a time I bought the gear that did not last and when it broke you just chucked it! This fear is beyond well built and too back it up the service is first class
By Icu2clouds
Bought 4 retractable tie down straps! Loved them until, after 2 uses, one of them would not retract no matter what I did. Got ahold of rhino and just like magic they replaced it!! Awesome product and customer service highly recommended!!
By Richard A.
Always fast response and quick to get your order to you.
By Brandon
When orders one of the straps I received was defective. Reached out and already received a replacement
By Terry D.
Had an issue with one of the straps I had bought my husband over a year ago. Heard about the warranty and immediately looked into it. Turns out my claim did not go through and they had no record of it. I ended up finding an email address and sent a message. Rhino immediately responded and did not give up until they got me all taken care of. They already have replacement straps in the way. Their customer service is top notch, for sure! We will be a repeat customer for life!! Thank you, Rhino.
By Krystal N.
Great communication, easy warranty claim process, quick replacement without any hassle!
By Karen B.
I had a problem with my hitch and customer support sent a replacement part out promptly without much question. Beth with customer service was very helpful and appeared to be very knowledgeable about their products. Thank you.
By David B.