Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Ordered a kit for my son since he broke his last set of retainers today. Shipped out within hours, website was easy to understand.
By SR
Response from Retainers Direct· Oct 20, 2021
Awesome! We hope we can get your son the best retainer possible.
Very knowledgeable & reliable. Excellent customer support. Good quality product. The retainer fitted just right. I will order again.
By Faith E.
Response from Retainers Direct· Oct 20, 2021
Thanks so much Faith! So glad you support our company. :)
Easy, straightforward and affordable.
By Katreena H.
Response from Retainers Direct· Oct 27, 2021
Hey Katreena, Thanks for the review! :)
Simple to order
By Lena
Fit amazing and not bulky at all. Amazing company and very good customer service
By James P.
My retainer has been craked for years and I desperately need to replace it. I'm so happy I stumbled onto this site, they made it so easy to order. Cant wait to get my kit.
By Diamond P.
They’re fine. The fit is nice, but they chopped off the last left molars of both the top and bottom and didn’t tell me until they came in. It probably won’t effect anything but since I grind me teeth in my sleep, I would have liked that protection on both sides.
By Annaka
I was honestly surprised. Communication on order status was not the clearest, but once I received I was happy! Retainers fit perfectly, comes packaged with good care instructions, nice carrying case. Not thick and chunky like my old pair.
By Leticia G.
