Good service.
Good service. I have my new teeth now. Too bad I had to sell the house
By Jose V.
Response from Retainers Direct· Nov 7, 2022
Hey Jose, Is this a reference for the retainers being too expensive?
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Good service. I have my new teeth now. Too bad I had to sell the house
By Jose V.
Response from Retainers Direct· Nov 7, 2022
Hey Jose, Is this a reference for the retainers being too expensive?
Somehow didn't find their impression kit to be user friendly. I previously gave impressions to other companies for my aligners and they worked but Retainers Direct Kits don't work at all! Wasted my money on extra kits!
By Aashish J.
Response from Retainers Direct· Nov 7, 2022
I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly at [email protected] if it's more convenient.
It fits perfectly
By Lala
Response from Retainers Direct· Nov 7, 2022
We’re so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we’re on the right path.
My retainer fits very well! Thank you very much!
By Chiharu T.
Response from Retainers Direct· Sep 30, 2022
That is awesome to hear. We take pride in providing quality affordable service for our customers. Thank you for choosing Retainers Direct Chiharu
Quick quality service.
By Curtis A.
Response from Retainers Direct· Oct 11, 2022
Dear Curtis, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Honestly it’s been a great experience overall! I highly recommend trying out Retainers Direct. :) the whole process was super easy and fast! From the time I put in my order and from when I got my retainer, I waited at most 2 weeks, which is amazing and a lot quicker than what I thought I would have to wait. The communication is also excellent. I emailed about a question (after business hours) and I got a response the next morning! Just follow the directions and watch the video, it’s easy! The retainer itself feels great and I have no issues.
By Alexis
Response from Retainers Direct· Oct 11, 2022
Hey Alexis, Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Great company to work with. Quick shipping and good customer service.
By Sarah H.
Response from Retainers Direct· Oct 11, 2022
Dear Sarah, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Fantastic customer service!
By Colin L.
Response from Retainers Direct· Oct 11, 2022
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!