Retainers DirectReviews of retainersdirect.com

Unexpectedly needed to cancel order They were very responsive and orompt

Great communication and feedback regarding impressions. They made me feel comfortable about the process (reassuring that they will take care of me throughout the entire process). Received my retainers with a personalized note making sure I was happy with the final product. The material is very high-quality. Sturdy, but comfortable. I know that my teeth will definitely stay in their positions using these retainers. I will 100% use retainers direct for my future retainer needs.

Great customer service and a great product at a reasonable price.

I contacted Retainers Direct with an issue I experienced after ordering an impression kit. RD responded quickly and worked with me to resolve the issue. They went over and above the call of duty and were the embodiment of a customer-centric provider of service willing to ensure that the buyer's experience is positive and friction-free. Copious Kudos.

I have used Retainers Direct three times. I came here because the price of retainers was 3 times less than those from my dentist. I stay here because their process, product, and customer service are great.

This was my second time using retainers direct. Unfortunately after a few years my first one cracked. They were having a sale so I purchased two this time so I would have a back up. There was a slight issue with my impressions which impacted the fit of the two retainers. I messaged Darren who quickly responded and sent out a replacement tray so I could make another set of impressions. I just received the two new retainers and they fit perfectly. I will continue to use Retainers Direct for future replacements.

So far customer service has been quick and attentive. Instructions and video were very clear and helpful.

I had difficulties getting the impressions and Darren Haltom personally called me and assisted me. This company went above and beyond what I expected. I am delighted with their service.