Retainers DirectReviews of retainersdirect.com

I was very impressed the packaging, quality, and customer service of Retainers Direct and would highly recommend, as it helped save us a lot of money on our niece's retainers. Also, we always received a quick and friendly reply from the orthodontist about whether the impression was good or not, so I always felt confident about what we were doing. Thank you very much!

Didn’t get here on time, the representative I corresponded with was not informative, and all around, this is not a reliable company. P.S. - I paid for priority, which was $35, and didn’t get my package for six days. I don’t care whose fault that was, because when I messaged the company, they didn’t offer to refund me the full shipping cost - they offered me a third of the shipping cost, which is a joke and a slap in the face.

Retainers were very well made, comfortable and well packaged. The process was efficient and easy to complete. The retainers were delivered with a hand written note from the dr.

Great quality retainers at a reasonable price. Instructions were easy to follow and thorough. I received my retainers in a few days with a personal note asking for feedback on the fit. They fit perfectly and I’m very pleased with my decision to try Retainers Direct!

SCAM BEWARE- Just horrible customer service, the owner is rude and after my retainers did not fit and I submitted a new impression I was told I cannot be refunded and they will not make me a new retainer. Now I am out 300$ for two sets of retainers that do not fit and have to go to the orthodontist which I should’ve from the beginning. I was promised a fitted finished product and since 30 days was up they ghosted me. Ridiculous

Retainers Direct processes orders quickly and responds to all questions and emails in a timely manner as well. We are very pleased with the fit and sturdiness of the bottom retainer we ordered!

Retainer process was quick and easy. I am completely happy and amazed with the results. Retainer fits much better than my original one provided at the dental office! Hands down 100% satisfied I’m so happy I found your page! The best!!!!!

I can’t say enough. I was scared to have my retainers made by mail order but to my absolute surprise they were perfect. I received a note that there was a modification made so was worried, I put them on and they fit better then my original ones. So happy will use them again and I am having my Daughter order a pair as well.