Excellent product fast shipping great…
Excellent product fast shipping great customer service
By t K.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Excellent product fast shipping great customer service
By t K.
Pretty easy to use, quick turn around time, and for the fraction of the price that dentists will do it. I grind a lot so I will be ordering these from here on out! The only downside for me was that I had to buy more putty because I used up one of my tries on moving too slowly, and it dried up too much before I put it in my mouth. As long as you are quick but efficient, it is a straightforward process.
By Livyloo
It was a pleasure working with retainer direct . Their customers service is awesome , always updating me with my retainer process. Shipping and delivery was fast and on time . My retainers were perfect I appreciate the personal note . Thank you retainers direct.
By Francheska T.
Making my impressions with the products given was very easy. I would order again for sure. The whole process was A+.
By Sophia M.
I placed an order, but immediately tried to cancel. Literally minutes later. Got no response. But they sent the retainer anyways. Then had charged me $20 for the return. Wish customer service could’ve seen the cancellation before they shipped it.
By Sarah B.
Very easy and quick! Super high quality retainer for a fraction of the cost! Will always order from here!
By Kaycee H.
I am still working to get an acceptable sample mold of my teeth for mailing. I am very frustrated.
By Mildred P.
The impression process was easy, the turnaround time and shipping were quick, and the retainer fits well.
By Natalie