Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
The orthodontist answered emails right away and worked with us to make sure we had a perfect fit and great experience. This worked well as we still are unable to visit our hometown orthodontist during Covid 19 pandemic. Thank you!
By Gretchen W.
Response from Retainers Direct· May 7, 2020
Thank you Gretchen for the rave review. Please let your orthodontist know as we are hoping to partner with great orthodontists in the future. Dr. Darren
Amazing experience. Super easy and staff was right there to help me along the way with any issues or questions I had. Retainers came quickly and they are a perfect fit.
By customer
Response from Retainers Direct· May 7, 2020
Woo Hoo!!! Glad we did it right. Darren
Great service and communication for the entire process!
By customer
Response from Retainers Direct· May 7, 2020
We work hard to be available and helpful. Thanks for the great review. Darren
Super fast, excellent quality. Same as my daughters retainers from orthodontist. Much sturdier case so hopefully our new puppy can’t ruin them again! Appreciate the hand written note as well. Thank you!
By T. M.
Response from Retainers Direct· May 7, 2020
Thank you for the great review. Please think of us if your puppy gets that one too:) Darren
We had an absolutely wonderful experience! We had some difficulty making the mold and Dr Haltom personally assisted us. Would 100% recommend this company! Reasonable pricing, rapid response and quality retainer! Thank you!!
By customer
Response from Retainers Direct· May 7, 2020
5 stars, Yes!!! Glad we exceeded your expectations. Please tell your friends
So easy! Fits great!
By customer
Response from Retainers Direct· May 7, 2020
Yes!!
So easy, great directions to take mold, retainer fits perfect! My 14 year old is very happy. Our new puppy ate his retainer 2 days into social distancing because of Covid 19, and our Orthodontist was closed for everything, but emergencies and they did not consider this an emergency. Thank you Retainers Direct for saving the day.
By Tanya B.
Response from Retainers Direct· May 7, 2020
Thank you Tanya for the great review. Please let your orthodontist know as we are working hard to partner with excellent orthodontists across the country. I am an orthodontist too and lost retainers are a difficult issue in these crazy times Dr. Darren
First, I’m so happy you were referred to me. Reaching out was easy. The process gave us relief. The making of the impression was easy and fun. 14 seconds and fourteen seconds worked best for us. Your communication during the process was also top notch. Thanks for all
By Me and Meghan S.
Response from Retainers Direct· May 7, 2020
So glad to hear the process was fun and you are happy with your retainers. Please tell your friends. Dr. Darren
