Rep FitnessReviews of repfitness.com

Zero communication, orders not delivered and companies house have them listed as voluntary insolvency since 2024 but still taking orders! Avoid like the plague. I want my money back!!!!!

The CS is seemingly not so good in the States. Well, I ordered from the european website and got a PR-5000 power rack, the Black Diamond barbell in stainless steel, bumper plate set etc. and multiple attachments and accessories for the setup. Delivery was on point and man, the quality is seriously good on their equipment. Like really really good, compared to everything else on the european market atm. I will definitely order again as soon as possible. As a reference, i ordered some smaller rubber bumper plates from an European shop (Atletica) and the QC on those were awful compared to REP. So going forth, i will only order fitness equipment from Rogue and REP. :)

I wrote to you twice to get my 10% discount for answering some questions. I haven’t received anything. This is a scam.

Purchased a Blackwing rep from the EU store. Quality bench and delivery times respected.

Switching to Rogue fitness. Bought over $5,300 of equipment for my home gym. As I was making a purchase, I noticed a $200 price increase on their Rep/Pepin adjustable dumbbells. I called before purchasing and asked why that was the case and was told it was due to tariffs, which had not taken effect yet. I made the purchase and noticed a couple of months later that their price went back down to $1099. I contacted their customer service and was told that because my call exceeded their 14 day price guarantee policy, that they couldn't do anything about it. I said it seemed disingenuous to use 'tariffs' as the reason for a price increase and then suddenly drop price (suspect due to lower demand). You can get customers with decent products but lose them with awful service! Disappointed ...

Terrible customer service. I ordered the Dual Adonis with rack and the Pegasus bench. I only received half the order — one tower instead of two, only one shelf out of three, and the bench is missing. When I contacted customer service, they told me it wasn’t their problem and that I had to sort it out myself with the shipping company. For a premium brand, this kind of support is unacceptable. I expected clear communication, ownership, and help resolving an issue they are responsible for. Very disappointed.

Overall, I think this is a solid product. I'm giving it a 3 star because, I purchased the Ares 2.0 with the updated cable pulley system. I actually ended up getting the upgraded logo plate that is wider at the top and was built into the 80 inch tall rack. I had an accident and while lifting the small 2.5pound plate, I hit the top of my head on the edge of the logo and gashed the top of my head and required stiches. I informed the REP Team and was a little taken back after I sent pictures and said this could be a safety issue. Not even an apology and said they would let the engineers know. If anyone has watched the Ares video, one of the instructors shows the bar plate gliding to the top with ease. I’m not sure mine was greased enough but when attempting to slide the bar back up, it didn’t catch so i gave it a little more thrust and when I did by lifting my body slightly, I cut the top of my head. I’m 5’9 and have to duck underneath for that plate… Depending on your height and which height you pick for the stack, just be careful when maneuvering behind the cross plate.

I bought the Quickdraw adjustable Dumbells from the EU store and received them 3 days after I placed the order (I live in Denmark). I contacted them with a question right after I ordered and received an answer the same day. The dumbells feels so great