Very happy with the purchase of quest 2…
Very happy with the purchase of quest 2 prescription lense. Easy order, shipping time appropriate, very happy with quality and ease of use. Highly recommend and did to a friend
By Trisha G.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
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Hey everyone! Reloptix is a virtual reality lens insert company that was founded in Colorado USA. As VR users we came together with our experience in the optical field and design industry to find a better solution then was available on the market that were both over priced and not as convenient as they could be. Our inserts combine asthetics with the versatility of removable frames, making it easy to allow multiple users or change your prescription.
reloptix.com (reloptix.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
142 approved reviews, newest moderated first
Very happy with the purchase of quest 2 prescription lense. Easy order, shipping time appropriate, very happy with quality and ease of use. Highly recommend and did to a friend
By Trisha G.
This is an updated review; it was edited. Communication was outstanding. All questions were responded promptly. Jason was assisting me with a purchase and he went above and beyond to accommodate my order to a last minute change of address. Unfortunately there were issues as missing screws and bent frame with the prescription. I decided to not to get the replacement offered and order from a different optician instead. Jason promptly refunded the purchase. Thank you.
By Marco R.
Note: Reloptix reply below will not match my feedback as I am redoing it now… Originally, when I purchased these lenses for my quest 2, I did not realize that readers are considered prescription lenses. This mostly because, even though my optician gives tells me a reader strength (2.50) I can purchase readers at Costco or Walmart without the use of any type of prescription. They are off the shelf. For this reason, I did not think it necessary to reference the “prescription help” sub menu on the website. It turns out this is essential. If not, one might put in their number and simply place the order. I did this and thereby didn’t know that a reader strength of 2.5 needs to be modified to 1.0 for use for VR headsets. For this reason I was initially very disappointed with the lenses. The company, however, has great customer service and the response time was quick and we were able to get things resolved satisfactorily. So I am modifying my review as this company clearly is trustworthy and a good way to go for lenses for your VR headsets. Thanks so much.
By Jay
Response from reloptix.com· Dec 12, 2022
Joel as stated in the email. We would work with you if you provided proof of a prescription. In our “Prescription Instructions” page we state facts about VR lenses and what we do to compensate for VR lenses for people who have reading powers. Our policy is in place to protect Reloptix and it’s customers from those that “try” prescription powers in VR. Now that we found out for the first time that you ordered Reading glasses we know that you ordered the wrong power for the focal distance. This is covered in the “prescription instructions” page. If your reading power is +2.50. We recommend ordering +1.00 power for 4 ft of VR focal range. If you return to the email reply we can remake this order for a discounted remake fee. Thanks !
I like most wear glasses and playing with a VR headset is a pain. I took a chance on getting some prescription lenses after reading about Reloptix and other companies. I liked Reloptix because of the design and the ease of attaching and removing. Absolutely hands down the best decision I made. The freedom and joy of putting on my headset without having to put on my glasses is emotionally priceless. The quality is on point and they are thoughtful with design and ease of installation. The case is super cool and the team well they are even cooler. I can't thank the team at Reloptix for making my VR game play that much more enjoyable. I can see I can see!!
By K C.
I'm so incredibly blown away by not just the product, but the customer service, that I don't even totally know what to say. My glasses prescription is high, high enough where when I ordered them, I immediately received an email asking if I put in the prescription wrong! My glasses are bulky, and wearing them with a Quest 2 was cumbersome. These lenses are a game changer in every way. Not having more gear on my face and still being able to see is incredible. More than that, the post office never delivered my package. Reloptix helped me deal with them and become whole! How wild is that? Reloptix was always responsive in my emails and helped when they absolutely didn't have to, the problem was never on their end, but that's how much they care. If you have a prescription and want to dig into VR, these are your people.
By Peter R.
BUYER BEWARE !!, They claim fast service for optics, NOT TRUE , I never got my order ONE MONTH ELAPSED with excuses. No immediate refund either , they claim cancelation but still waiting. Im assuming they dont even make the glasses onsite either.
By Rob M.
Response from reloptix.com· Nov 14, 2022
Hey there Rob. As we stated we are having tolerance and manufacturing issues with the HP orders. We understand cancellations and shopping elsewhere to get your products faster as we strive to provide excellence for our current orders. We do not out put problems to end users and therefore have to delay orders since we want the product to work correctly. Hopefully this version of explanation is understandable versus a similar explanation we output for current HP orders. Also the refund can take up to 10 days to transfer back into your bank which is normal for merchant processors pushing money back into accounts. This is the max amount of time. However we do not control your refund, the banks do. If you have ever cancelled an order before it will be the same experience. BUYER BEWARE, please review all the other reviews and experiences. Thank you! *Our HP design upgrade will be complete in a week and a half from this review reply.
I've been struggling with blurriness in my Quest 2 since I got it. I wear prescription glasses, which do not work out very well in the headset. I found out about Reloptixs in Dr.Eye's video in YouTube and decided to give them a try. What an amazing difference these lenses made! Beautifully packaged, quick delivery by a company who truly takes the customer seriously. It has totally changed my Quest experience! Don't hesitate to get these for yourself...you will be blown away!
By Tom K.
Okay, first and foremost the product is excellent. Truly super high quality. Easy to install, magnet mounted so easy to remove on the fly. Perfect work on the prescription and PD. They come in a rugged military grade case. The part that stands out the most is the service. Hop on their Discord and and you are chatting with the folks that make these things. Not some agent, but the real deal. They will answer any questions, help with your order, check with you on delivery day to make sure you get your lenses. It's just top notch for the price of a meal these days. THIS is who you want to get your VR lenses from!
By Opensorce X.